FGC88 Privacy Policy – How We Protect Your Data

1. Information We Collect

When you register and use FGC88, we collect various types of personal data to provide you with a smooth and secure gaming experience. The types of information we collect include:

• Registration Data: Your full name, date of birth, email address, mobile number, and username that you provide when creating your FGC88 account.
• Identity Verification (KYC): A government-issued ID (such as a Philippine passport, SS card, UMID, or driver's license) and a selfie for identity verification purposes.
• Financial Data: Payment method details such as your GCash number, Maya account or bank account details for BDO, BPI, or UnionBank — used solely to process deposits and withdrawals in PHP.
• Device and Technical Data: Your IP address, browser type, operating system, device identifiers, and session data collected automatically when you access our platform.
• Gameplay and Transaction Records: Your betting history, game activity, account balances, and transaction logs maintained for regulatory, security, and responsible gaming purposes.
• Communications: Any messages, support tickets, or feedback you send to the FGC88 team through our contact channels.

We do not collect sensitive personal data beyond what is necessary for identity verification and financial compliance. All data collection is done with your knowledge and consent.

2. How We Use Your Information

FGC88 uses the personal data we collect for the following specific purposes:

• To create, manage, and secure your FGC88 account and verify your identity.
• To process deposits and withdrawals using your preferred Philippine payment methods such as GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, or bank transfers.
• To personalise your gaming experience and show you relevant promotions or game recommendations based on your activity.
• To detect and prevent fraud, money laundering, underage gambling, and other prohibited activities on our platform.
• To comply with legal and regulatory requirements imposed by applicable gaming authorities.
• To communicate with you about your account, transactions, promotions, updates, and support requests.
• To improve our platform, fix bugs, and develop new features based on usage patterns and feedback.
• To support our responsible gaming initiatives and monitor for signs of problem gambling.

We only use your data for purposes that are directly related to providing and improving our services. We do not use your personal information for unrelated commercial purposes without your explicit consent.

3. Data Sharing and Disclosure

FGC88 takes your data privacy seriously. We do not sell, trade, or rent your personal information to any third party for advertising or marketing purposes. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our platform — such as payment processors (GCash, Maya, Visa/Mastercard banking partners), identity verification services, and cloud hosting providers — may access your data solely to perform their contracted services.
• Legal and Regulatory Compliance: We may disclose your information when required by law, court order, or government regulatory authority with jurisdiction over our operations.
• Fraud Prevention: We may share data with fraud detection and anti-money laundering agencies when necessary to investigate suspicious activity or protect other users from harm.
• Business Transfers: In the event of a merger, acquisition, or asset sale involving FGC88, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

All third parties we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not permit them to use your data for their own marketing purposes.

4. Data Retention

FGC88 retains your personal data for as long as your account is active or as needed to provide you with our services. We also retain data as required by applicable laws and regulations — particularly financial transaction records, which may be kept for up to five (5) years to meet anti-money laundering and gaming regulatory requirements.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it so it can no longer be linked back to you. If you request deletion of your account, we will process your request in accordance with our legal retention obligations and notify you once your data has been removed.

5. Cookies and Tracking Technologies

Like most online platforms, FGC88 uses cookies and similar tracking technologies to improve your experience on our website. Here's how we use them:

• Essential Cookies: Required for our website to function properly — these keep you logged in, remember your preferences, and ensure secure transactions.
• Analytics Cookies: Help us understand how players use our platform so we can improve performance, navigation, and game offerings.
• Session Cookies: Temporary cookies that are deleted when you close your browser — used to manage your active gaming session securely.

You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of your FGC88 account. We do not use third-party advertising cookies or share cookie data with external ad networks.

6. Your Rights as a User

As an FGC88 member, you have the following rights regarding your personal data. These rights are important, and we want to make sure you know how to exercise them:

• Right to Access: You can request a copy of the personal data FGC88 holds about you at any time.
• Right to Correction: If any of your personal data is inaccurate or outdated, you have the right to request that we correct it.
• Right to Deletion: You may request the deletion of your personal data, subject to our legal retention obligations.
• Right to Object: You have the right to object to certain types of data processing, including profiling for marketing purposes.
• Right to Data Portability: You may request your data in a structured, machine-readable format so you can transfer it to another service if needed.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact our Data Privacy Officer via email at support@fgc88.best. We will respond to all valid requests within thirty (30) days.

7. Security Measures

FGC88 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• TLS/SSL encryption for all data transmitted between your browser and our servers.
• Encrypted storage of sensitive personal and financial data in our databases.
• Multi-factor authentication (MFA) options for account login protection.
• Regular security audits, penetration testing, and vulnerability assessments.
• Access controls that restrict employee access to personal data on a need-to-know basis.
• Continuous monitoring of our systems for unusual activity or potential threats.

While we take every reasonable precaution to protect your data, no system is completely impenetrable. We encourage you to use a strong, unique password for your FGC88 account and to enable MFA for added protection. Never share your login credentials with anyone.

8. Children's Privacy

FGC88 is strictly an adults-only platform. Our services are intended exclusively for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered an account, we will immediately deactivate the account and delete all associated personal data.

If you believe a minor has created an account on FGC88, please contact us immediately at support@fgc88.best so we can take prompt action.

9. Changes to This Privacy Policy

FGC88 reserves the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you through a prominent notice on our website and, where appropriate, by email or in-app notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this FGC88 Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of our platform after any changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests related to this FGC88 Privacy Policy or the handling of your personal data, please don't hesitate to reach out to us. Our Data Privacy Officer is available to assist you:

• Email: support@fgc88.best
• Website: fgc88.best

We take all privacy-related inquiries seriously and will do our best to respond to your concerns in a timely manner. Your trust is the foundation of everything we do at FGC88 — we're always here for you, kabayan.